At G&L, your satisfaction is our priority. If you’re not happy with your purchase, we’re here to help.
1. Eligibility
Returns must be requested after receiving from delivery man. Replacement warranty within 7 days of the product.
Item must be unused, undamaged, and in its original packaging.
2. Non-returnable Items
Discounted or clearance items.
Personal care or hygiene items (e.g. used headphones, scents).
3. Process
Contact our support team via phone or social media to initiate a return.
Once approved, send the product back via courier service.
We will process your refund or exchange within 7 working days after inspection.
4. Refunds
Refunds are processed via the original payment method or bKash/Nagad if applicable.
Delivery charges are non-refundable.